Once you have CiviCRM installed, it can often be a learning curve to adapt the system and to make best use of its capabilities. Ruza enjoys supporting organisations to understand CiviCRM and to integrate the system with staff and organisational aims.
For some organisations, the process of change can be difficult or unsettling. Ruza takes care to understand what level of support is required, and to encourage staff in their use of the database. While often the organisation has made the decision to implement the software, it is important that individual staff can also feel the benefit and therefore improve the day to day running for everyone as well as meeting the overall aims set out at the start.